Complaint Review: Lorraine company Bitwine

Decided a few weeks ago to get a quick tarot reading from Lorraine on via the Bitwine website. This woman did not know immediately what she was talking about, could not explain the cards, or even spread the cards correctly for any type of reading. About 6 minutes past and she still could from a complete sentence about anything i asked her. Eventually she stopped billing me and told me verbatim that she would send me an e-mail reading because she was not able to do a live one, and the e-mail reading would be free of charge. Two weeks after that she did not contact me or give me any e-mail reading of follow up. Nor did she refund which she can do with the click of a button through her paypal account. I noticed in her reviews she did the same thing someone right after i spoke to her. I will copy and paste the review verbatim below:

I paid for an e-mail reading and she said she'd send it to me that day but never did. I tried to send an e-mail to ask her to please send it, but I never heard back.

She tried to do the same thing to me accept i never paid her for an e-mail reading, she just took my money in the live session though she did not give me a reading and refused a refund. I told her if she would not refund my money i would report her to ripoff report.com so here it is. Honestly there are a few tarot readers on bitwine that are outstanding and legit and know what they are talking about. I have been using one lady for three years but she was not on so i decided one time to try someone else. And ofcourse they were garbage. Stay away from Lorraine she does not know how to read tarot and she is a scam artist in the making.