Lorring Park, Forestville, MD AKA's Doral Terrace Apartments, I vacated the property during the month of October, 2014, referring my new forwarding address. I did not receive my security deposit back which was around $960.00 back. Each time I call the rental office, they state they are going to call me back. Managment never call me back. I am disabled to the point of not being able to lift or bend. I was involved in a car accident on November 14, 2014. During that time my rent was paid on time. Doral Terrace, previous owner Bernstein Management sold out to Kettler Management located in Washington DC. During that time individuals have reported scams on the internet apartment sites. Each time I call the rental office, they pretend that they are going to contact me, just to get me off the telephone. I did not give a walk through when I vacated the apartment. But I informed management 2 days after I moved, that I left something in the refrigerator that needed to be moved. The receptionist says she doubt that management would let me return to the apartment., but she will call me back. I also left a bucket under the vanity cabinet underneath the pipe, because I had a leak in the vanity. Maintenance indicated that they would have to install a vanity, which was 1 month before I moved. The vanity was never replaced. Please note; that I had individuals helping me clean the apartment. I left 1 gallon of lemonade in the refrigerator by mistake. I do not see how that would cause them not to give me my security deposit back, especially when they would not give me the opportunity to remove the items for me. Please note; that whenever the property was sold, all employee working with Bernstein Management was either left, terminated or was fired. The management hired new employees (3). These employees resigned in less than 3 months. Individuals has written reviews on apartment reviews, explaining how they have been scammed with security deposit, but nothing has been done about. it. Please advise. Forestville, MD Forestville, MD
During the month of October, 2014, I informed Doral Terrace Management, (currently Lorring Park) my notice to vacate and a forwarding address. During that time they failed to contact me. Each time I call, they repeat, I will call you back. They never call me back. When the new management kicked in, Most employees were fired, terminated or resign. I left (3) small items in the apartment. I did not give a walk thru. I called the rental office around 2 daysafterwards and informed them the situation. I had helpers helping me clean. I was involved in a car accident on November 14, 2014. I cannot bend or lift anything weighting over 20 pounds. The apartment was left clean. Individuals have posted reports of this company on the internet on apartment reviews about this company Bernstein Management Scamming the tenants. Now the Bernstein Management has sold to a company in Washington DC called Kettler Management . Now they can get away with all the individuals money that they have scammed in the past. They did not indicate that the tenants have to give a walk-thru after vacating the premises. I have tried to get them to return my security deposit, which is around $960.00. But I have received no feeback. The word is out that the rental office is building a new Rental Office. Something needs to be done about this company. If it is a requirement to give a exit walk thru then this should be stated on the lease.lindatroublefield Forestville, MD