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  • Report:  #762171

Complaint Review: lotos technology

lotos technology carshen Lied about return policy Cost me 541.00 sunnyvale, California

  • Reported By:
    Matt — Newport Michigan United States of America
  • Submitted:
    Sun, August 07, 2011
  • Updated:
    Mon, August 08, 2011
  • lotos technology
    650 Vaqueros Ave, Suite D, Sunnyvale, CA, 94087
    sunnyvale, California
    United States of America
  • Phone:
    408-865-1544
  • Web:
  • Category:

I have a small home based welding business, I Orderd a welder on ebay from lotos technology
I waited 7 business days and recieved a cutting machine instead of a welder I called and talked to the lady at lotos and asked her to send me the correct machineand not to send it signiture required because my day job does not allow me to be here she wouuld not do that nor get my correct machine out until fedex picked up the cutting machine and she had the tracking number in the mean time I had to buy another welder so I could keep up with my business  their ebay ad stated items must be returned withen 7 days for a refund so I called and asked for a refund they said I could have a refund If when the welder arrived I would send it back and they would issue a refund upon recieving it, instead they tried to send it back again and sent me a nasty email and told me to accept it I filed a claim with ebay so they called back the welder but still wont issue a refund and ebay refused to help
so now I have nothing  No $541.00 and no Welder I have called many times and only got the runaround

1 Updates & Rebuttals


Mad Matt

Newport,
Michigan,
United States of America

RESOLVED

#2Author of original report

Mon, August 08, 2011

New / correct welding machine sent out Good enough for me

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