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  • Report:  #1398457

Complaint Review: LOVE Chevrolet of Inverness

LOVE Chevrolet of Inverness I bought a new Chevrolet spark 7/15/17 Sat., I was rush to get it done, they added items I did not want, I had my own financing but they used there, they added protective cover $2070 and tire and wheel cover $499 of witch I did not need or ask for. Inverness Florida

  • Reported By:
    Richard — The Villages Florida USA
  • Submitted:
    Thu, September 07, 2017
  • Updated:
    Thu, September 07, 2017

LOVE Chevrolet of Inverness I bought a new Chevrolet spark 7/15/17 Sat., I was rush to get it done, they added items I did not want, I had my own financing but they used there, they added protective cover $2070 and tire and wheel cover $499 of witch I did not need or ask for. When I got home and read the contract, I call them to have it change and I drove in Monday 7/17/17 and had it changed, at that time they said I would received a full refund in one week. I called a week later and they now said it would take 3 weeks for my refund. I called 3 weeks later and they said it would now take 9 weeks. I am 79 years old and feel they are taking advance of me and I feel I will never received my money back, why do they like to take advance of the old? Inverness Florida

7/15/17, Bought a new Chevrolet Spark, during the writing of the contract I was rush at which time they added items I did not want.  I had my own financing they used there.  They added a Protective cover for $2070 and tire and wheel cover $499 I did not need or want.  

Got home and reread the contract I called to have it change.

 

7/17/17 went in and had it redone at which time they said it would take a week for me to receive my refund.

I called a week later and they said it would now take 3 weeks for my refund.

8/22/17 I called and they now said it would take up to 9 weeks for my refund, I went in and talk to the owner, Bryan, who got on the phone and made calls to have things cancel and a check was to be sent to me, said it sure take about a week.

 

9/6/17 call them and they would not talk or call me back, still no refund as of 9/7/17.

 

Do they take advance of all of their customers or just us older ones (I'm 79). 

 

 

1 Updates & Rebuttals


Jim

USA

Very Simple

#2Consumer Comment

Thu, September 07, 2017

 You can blame them all you wish but it's as OBVIOUS as the sun rising YOU failed to READ what YOU agreed to BEFORE you agreed to it! Smart! Real, real smart. NO VALID COMPLAINT--Complainer failed to use common sense by reading what they were agreeing to.

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