Complaint Review: Loving the Classics

No response to emails. They list only a voice mail phone. No way to get in touch with anyone. I paid for a film and paid for expedited shipping. 2 weeks later I have nothing. I asked around and learned this outfit takes your money but always has an excuse for not shipping what you bought. We're on vacation. It's a holiday weekend. Web site is being updated. Daddy's in the hospital. Mommy died. Ad nauseum. They say they take up to 7 days !! to send out a film. Outrageous. Emails are answered within 3 !!! days. Outrageous. And they didn't even to that, like then get 10,000 orders a day. Probably more like 2 0r 3.

Crappy company.