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  • Report:  #1065371

Complaint Review: LOWE'S

LOWE'S Shaw Industries, Inc. The carpet from LOWE'S. The manufacturer of this carpet is Shaw Industries, Inc. The carpet is fuzzing after one month. Princeton New Jersey

  • Reported By:
    Olga — Princeton New Jersey
  • Submitted:
    Tue, July 09, 2013
  • Updated:
    Tue, July 09, 2013

I ordered carpet from Lowe's to replace the old one in my house. I signed the contract on April 24 2013. The installation work was finished on May 18 2013. The carpet started to fuzz immediately after installation with usual/normal vacuum cleaning. Now more vacuum cleaning - more fuzzing. 

I filed the claim. The carpet inspector visited my house and submitted the report. 

My claim was declined due to "animproperly adjusted vacuum cleaner" according to the carpet inspection report. 

I strongly disagree with this statement. What I can see after one month, the quality of this carpet is very low.

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