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  • Report:  #1048202

Complaint Review: Lowes and G. E Credit card

Lowes and G. E Credit card They were no help in bringing this person to justice Monroeville Pennsylvania

  • Reported By:
    Sandy — Turtle Creek Pennsylvania
  • Submitted:
    Fri, May 03, 2013
  • Updated:
    Mon, May 06, 2013
  • Lowes and G. E Credit card
    4200 William Penn Hwy Monroeville pa 15145
    Monroeville, Pennsylvania
    USA
  • Phone:
    412-277-7650
  • Category:

 I had a contractor steal my   Lowes credit card and I opened my Lowes bill and reported this to Lowes and G. E. Credit Card and they are no help at all  . I needed all signed receits for the month of April to file charges and they said I would need a supena  . I also ask what was the name of district manager and the Lowes store said they did not know . I must haver made 30 phone calls between Lowes and G E Credit card and they all passed the buck and none would help me . The store even up my available credit  amount on my card above my limit and this thief got to take more than the credit limit allowed .  They also said it was not there job to check signatures at the check out register , I am female and the thief using the credit card was male and they could not tell the differance . A concerned citizen Now I have a thief that took between 2,000.  AND 2,500. because lowes said they do not have to look at signatures .  

1 Updates & Rebuttals


GECapital

We'd like to help

#2UPDATE Employee

Mon, May 06, 2013

**To expedite a response, please provide Reference code DM 050613_ror_Sandy** 

I’m sorry you have experienced issues with your GE Capital Retail Bank account. We would like to try and resolve your concerns. Please email me at gecapitalcares@ge.com with your name and phone number. A member of our consumer advocacy team will call you to assist.

For your security, please do not include your account number in your email. 

Regards, 
Nicole 
GE Capital

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