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  • Report:  #1367948

Complaint Review: Lowes Home Improvement

Lowes Home Improvement , Manager Brittany, Assistant Manager Donna, Department Rep Kimberlee, Corporate Customer Care Phil Ongoing Nightmare from Lowes. Now at 16 Months waiting for my Home Shades to be working. Terrible Installation. No one from Company or Corporate cares. Cape Coral Florida

  • Reported By:
    Phillip — Punta Gorda Florida USA
  • Submitted:
    Sun, April 16, 2017
  • Updated:
    Sun, April 16, 2017
  • Lowes Home Improvement
    1651 NE Pine Island Road
    Cape Coral, Florida
    USA
  • Phone:
  • Category:

 Ongoing Nightmare with Lowes. At 16 Months for all my House Shades to be completed. Installation terrible with employees sent that do not know what they are doing. Sometimes come and can do nothing. Been tenacious with calling Managers and Corporate, with nothing ever getting resolved. Never receive calls from anyone advising anything on when someone will come out to finish the job. Call week after week, take time off of work to try and finish this nightmare project. Corporate has not been any help in getting my home shades up and working. Have paid a lot of money to Lowe's for New Home window shades, for excellent quality and installation and professionalism. At 16 months of fighting to have them do their job and get what we paid for, no one from Lowe's cares nor will do or finish the job. Our next step seems to be contacting News stations and social media.

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