Complaint Review: Lowes

I was told that my delivery was not coming on the first original promised day by Jason. That same day that I was told it was not coming the delivery driver called from his truck in front of home with part of the delivery but no one was home to recieve it.

We were told the delivery would show up Monday the folling week by Jason but it showed up on Tuesday the next day and it was short half the order. I went to the store and spoke to Frank the manager,he assured me I would recieve my whole order and he was going to personaly take care of it.

Than my next delivery was short and than Frank was going to reorder the missing merchanding and Pete was going to personally call me went it came in. Instead we are calling them to find out the rest of the order that was started on Feb 26 and is now April 4.

If i could put sorry in my gas tank or pay my phone bill with sorry or pay my contracter with a sorry who has had to come back 4 times. Wouldn't that be great?

Patricia
copiague, New York
U.S.A.