LOWES Store # 2707 Extended Warranty RIP OFF! Homestead Florida
We should have read any and all reviews before purchasing our TroyBilt Riding Mower from Lowes!
On Jan 2, 2012 my husband purchased a Troybilt Bronco 42" Riding Mower for me.
the salesperson encouraged us to get the Extended 4 year Warranty, misleading us by telling us that everything except standard maintenance would be COVERED.
When we needed the blades changed, we bought them and changed them. We took care of the maintenance of our mower.
Less than a year after purchase, I realized that the mower was not cutting the grass evenly. Read the manual but could not figure out the reason.
called the Service Department and they sent a company to pick it up...
what a shock when we got a call telling us that it was going to cost us almost $700.00to fix the mower!!!!
when we asked we were told that none of the problems of the mower were covered under the Manufacturer Warranty..even though the problem was an uneven deck...Supposedly it's not part of "Wear and Tear.
we declined the service and parked the Mower!
Finally this year (2015) my husband asked a Salesperson at the same store what we should do with our mower, he replied :"bring it over, we will have it repaired or replaced, it's under an Extended Warranty".
on April 2nd this year we decided to bring it over.
This morning, April 10th, I get a call that it's going to cost $482.03 to fix it. Nothing is mentioned about the deck that "Previously" had to be replaced!
again I am told that "NoTHING" is covered under the Extended Warranty!
SO, do tell me, WHY would anyone pay for an Extended Warranty??
Johanne
Miami Homested, Florida