Lowes Will not come get a return !
I canceled to return a 300 lb item. Lowes in mantua NJ- horrible. They will not work with me to come get the return wanting to inconvenience me . So I escalated it to lowes executive team . More of a joke.
They just go back and forth . What's going to happen is time will just go on and they won't let me return it to get my money back
2 Updates & Rebuttals
Mary
United StatesYes lowes has a responsibility if they deliver it
#3Author of original report
Sun, March 20, 2022
You are incorrect. Lowes or any company delivers an item , especially an extremely overweight item, the return is done via the same way . Picking it back up. Do not comment unless you have correct facts.
RICK
United StatesLowes
#3Consumer Comment
Sun, March 20, 2022
Lowe's is under NO obligation to come pick it up. You want to return something, it's up to you to get it back to the store. Did they deliver it to you?