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  • Report:  #1237627

Complaint Review: Fred Loya Insurance

LOYA Insurance, Fred Loya Ins Agency Inc To cancel policy they want you to go to their office to sign papers and pay a $50 fee. Gardena, CA 90249 Nationwide

  • Reported By:
    Nida — Redondo Beach California USA
  • Submitted:
    Wed, June 24, 2015
  • Updated:
    Wed, June 24, 2015

I had Fred Loya insurance many several years.  The policy renewed automatically every 6 months.  I changed to adifferent car insurance company yesterday to be in my "new husband"s policy.  Today I called Loya insurance to cancel my policy as a courtesy call and they told me that I need to go to the office and fill up my paypers with the intension to charge me a $50 fee for the cancelation.  What insurance company does that?  I told the lady I wasn't going to show up and let the insurance run out them without paying any more and she said that well, if you ever want to come back....". I hung the phone.  The conversation was bring recorder so she was saying was she was trained to say.  The company created that fee as a rip off because most of their customers are ignorant Spanfish consumers, some without driving licenses.

Consumer be aware....you don't have to pay that cancelation fee....no other insurance company does that!

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