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  • Report:  #334424

Complaint Review: LSS INC

LSS INC, CRS INC teenage boy sold 2 subscriptions to me, I cancelled it the next day still have not received my money back and this was over a month ago Aubrey Texas

  • Reported By:
    — St. Cloud Minnesota
  • Submitted:
    Fri, May 23, 2008
  • Updated:
    Wed, July 09, 2008
*UPDATE Employee: Resolution *UPDATE Employee: resolution *UPDATE Employee: Help

I had a young man come to my door one day selling magazine subscriptions. I bought 2 subscriptions, one was $45 and one was $40. He claimed at leas half of it needed to by paid by cash.
After he left I decided to send in a written cancellation because the whole situation seemed really odd. This was over a month ago, and I still have not received a refund and my calls go unanswered along with my emails.
This is a bogus company.

Brandi
St. Cloud, Minnesota
U.S.A.

3 Updates & Rebuttals

C. Brown

Aubrey,
Texas,
U.S.A.

resolution

#4UPDATE Employee

Tue, July 08, 2008

I am the office manager for LSS, Inc. My name is Chrystal Brown and I would be more than happy to help resolve any issue that you may have with this customer. If you would please either contact my office by phone @ 940-365-0089 or email me @ brownlss@hotmail.com. I will do everything in my power to satisfy the situation. I do apologize for any inconvenience this has caused.

Thank you
Chrystal Brown
LSS, INC
Office Manager
940-365-0089
brownlss@hotmail.com

C. Brown

Aubrey,
Texas,
U.S.A.

Resolution

#4UPDATE Employee

Tue, July 08, 2008

I am the office manager for LSS, Inc. My name is Chrystal Brown and I would be more than happy to help resolve any issue that you may have with this customer. If you would please either contact my office by phone @ 940-365-0089 or email me @ brownlss@hotmail.com. I will do everything in my power to satisfy the situation. I do apologize for any inconvenience this has caused.

Thank you
Chrystal Brown
LSS, INC
Office Manager
940-365-0089
brownlss@hotmail.com

C. Brown

Aubrey,
Texas,
U.S.A.

Help

#4UPDATE Employee

Tue, July 08, 2008

I am the office manager for Lonestar Subscriptions, INC. I would be more than happy to help you resolve this matter. Contact our office at 940-365-0089 or you mail email me @ brownlss@hotmail.com. I do apologize that you feel like this company was a scam, but please know that I will do everything in my power to satisfy your requests.

Thank you
Chrystal Brown
Office Manager
LSS, INC
940-365-0089
brownlss@hotmail.com

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