LTD Commodities Charged my cc for merchandise that I did not order, they have no record of transaction. Bannockburn Illinois
I have ordered in the past, while reviewing my checking account I came across a charge for 75.65. I called to see what it was for, they had no record of the transaction. They told me it was a pre auth and did not post. I had to fax a paper to proove that it went through and they called and told me to call them so they can get the card information to credit the amount. I have called everyday for 2 weeks and no phone calls have been returned. I still have not got my money back.
Marlena
Urbana, Illinois
U.S.A.
1 Updates & Rebuttals
Jodi S
Bannockburn,Illinois,
U.S.A.
Offering assistance
#2UPDATE Employee
Tue, April 07, 2009
Dear Marlena,
I am sorry to hear that you have had a negative experience with us to date. I would like to research this further, how ever I need some more information to do so. Please email to helpline@ltdcommodities.com your account information, along with a daytime phone number in which I may contact you directly.
Jodi S.
Customer Care Specialist