LTi Logistics Inc. Sarah Frechette, (647) 204-2089, claims@ltilogistics.ca Delivered Fridge and Freezer and damaged our newly renovated floors, lied about what happened to their management and declined our claim to compensate damage. Mississauga Ontario
- Services provided - Delivery of Fridge and Freezer - Aug 4, 2021.
- During delivery two employees of LTi Logistics scratched and damaged our kitchen new vinyl floors when moving the Fridge around (it has sharp metal on the bottom). There are three deep scratches on different floor panels - see pictures attached. They made pictures and promised to report to management and that we should expect this resolved and compensated. However, their Claims Supervisor (Sarah Frechette, (647) 204-2089, claims@ltilogistics.ca) got back to us with improbable facts referring to the drivers' falsified story that we damaged the floors ourselves, she denied our claim, even though we did provided pictures, video and facts, as well as made a note of the damage in the delivery sheet.
- Damage made to the floors was estimated by our contractor in the amount of CAD1,500-1,800 including materials and labor.