Complaint Review: Lucille Roberts

I became a member of Lucille Roberts the first week in June 2004. At the time of membership I advised the customer service representative (Cori) that my pay dates are the 5th and 20th of each month. I gave her a post dated check dated the 5th of June. I have direct deposit with my employer. On August 4th my membership payment was sent to the bank, and no money was available, therefore, my account was over drawn by $30.00 which I had to pay. Upon finding this out my bank told me to speak with someone from Lucille Roberts. I spoke to Ms. Wong (Manager) I explained to her what happened, she said there was nonething they could do about it because the transaction had already been done. I then advised her that I wish to cancel my membership because I can not afford to pay for there errors. I just started working and I do not have money to waste like this.

I am not going to be liable to pay anything else due to the fact that my contract was not honored.

Please advise what can be done too stop these rip-offs from this health facility.

Thank you

Jacquelin
Philadelphia, Pennsylvania
U.S.A.