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  • Report:  #788322

Complaint Review: Lucky Brite Vitality Smile

Lucky Brite, Vitality Smile Dynamic Body Improvements, LLC Ordered trial size kits & cancelled in timely manner & credit card got billed $119 & $78 for items never received items! Internet

  • Reported By:
    jan — West Orange New Jersey United States of America
  • Submitted:
    Thu, October 13, 2011
  • Updated:
    Thu, October 13, 2011

I ordered teeth whitening trial-sized kits from Lucky Brite and Vitality Smile.  When I called to cancel the "subscription" a female representative said she'd cancel both Lucky Brite & Vitality Smile for me.  She never gave me a "Return Merchandise Authorization" Number, or said to return used and/or unused portions, and never told me my credit card would be billed $119 & $78!  The Lucky Brite kit consisted of two small kid-like water paint brushes (when you push down on the brush, some gel is released) and a LED light, which the batteries were dead! I never got to the Vitality Smile kit because I wanted to try each kit individually--I ordered the products on 5/10/11 and cancelled on 5/31/11, which I believed was within the time frame, but both companies say it is a 10 day trial period starting from the date the product is ordered, not the date it is received!  I never received any other products from the companies other than the trial-sized kits which could NOT cost that much money!  It all is absurdly ridiculous!  The "American Dream" has become the American Scam"...It's all about Greed!                    

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