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  • Report:  #1507012

Complaint Review: Lucy's Residential & Commercial Cleaning Service

Lucy's Residential & Commercial Cleaning Service Owner: Lucy Higgins Cleaners: Elizabeth and Lourdes...or Loucles...can't read their writing. Lucy's Residential & Commercial Cleaning Service Didn't finish the job and secretly recorded a video Mesa Az

  • Reported By:
    DevClem — Gilbert United States
  • Submitted:
    Wed, April 14, 2021
  • Updated:
    Thu, May 06, 2021
  • Lucy's Residential & Commercial Cleaning Service
    1245 East Kramer Circle
    Mesa, Az
    United States
  • Phone:
    480-838-7071 Cell 602-686
  • Category:

Paid $125 + $25 tip for these people to come clean my 2 bed/bath apt that my ex-roommate left a mess of and they couldn't finish the job in 2 1/2 hours so they just left it half finished and went to another house they had to do. Also they showed up 30 min early and i wasn't ready for them had to put my dogs away ect.

TWO people couldn't clean 1 bed/bath kitchen in 2 1/2 hours. The other room was empty and only needed a good vaccuming and the bath only needed the tub cleaned, Which they didn't do. Didn't clean the kitchen counters or the island, Cleaned half my glass shower door for some reason...didn't clean the area around the sink, half-a.*s dusted my bookshelf and left everything knocked over. Threw away some collectable bottles that i had displayed on my desk that i had to go fish out of the trash. Didn't even use any cleaning products, used just water to mop the floor.

And the best part they secretly took a video & pictures of my "dirty" apartment you know the reason i hired them for and sent them to their boss to complain. Last i checked that was illegal.

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