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  • Report:  #1176727

Complaint Review: Luis Arce

Luis Arce Brittney Caylor Arce The Costa Group Forged Signatures Davidson North Carolina

  • Reported By:
    Damon — Wilmington North Carolina
  • Submitted:
    Sun, September 14, 2014
  • Updated:
    Wed, April 04, 2018
  • Luis Arce
    1313 Torrence Circle
    Davidson, North Carolina
    USA
  • Phone:
    19802417141
  • Category:

When I met Mr. Acre, he came in promising the world.  Zero fees, a free terminal, free paper, free transfer fees, paid cancelation fees of current processor and the lowest rates possible, plus handing out $200 for every referral.

After almost an hour of discussion and Mr. Acre insisting all this was true and that there is no contract.  I figured with no contract, what harm can come.  I gave him some information and signed a few forms agreeing to allow the Costa Group to process my credit cards.  Mr. Acre took the forms with him showing me that he still had to fill out some other information back at the office.  (I should have made copies at that point, but I am too trusting).

Several days later, I get a credit alert saying that Lease Finance Group, LLC has run my credit.  After calling Mr. Acre and text messages, he continued to tell me that they are just running my credit for my “free” terminal.  A few weeks later, Lease Finance Group sends me a copy of a signed 4 Year “Non Cancelable Lease” with my name and initials all over it.  I texted Mr. Acre and demanded copies of all paperwork.  When I got them I saw 5 pages I’d never seen before and the forms I had signed, now had different signatures and amounts and, were signed by his wife with a date 3 days before I even met him.  

Mr. Arce and his wife have done this to over a dozen business in NC and if you are one of them, I encourage you to call your local police and the Attorney Generals office.  You may also contact me for any information.

2 Updates & Rebuttals


Denise

Mooresville,
North Carolina,
United States

Luis Arce The Costa Group Lease Finiance

#3Consumer Comment

Wed, April 04, 2018

The same thing happened to me. Luis came in & said he had to "switch" out our credit card machine because the chip reader wouldn't work. The machine worked fine, but he insisted. Since my husband had passed away the week before & I was still under contract for a year on the lease, I told him I did not want any changes. He informed me I was only signing a keypad like UPS to sign for the "exchange". He took the old machine with him. They starting deducting the original amount of $80 from my account as well as $130 for the "replacement" credit card machine. I repeatly called Lease Finiase & The Costa group for 12 months about the double billing & the fact that I only had one machine & was being billed for two. Lease finace told me I was still under the original contract for 1 year & the "new" contract for "4 years". This went on for a year unitl I cancelled my bank account finally in frustration & hired a North Carolina attorney-he advised me to cancel the bank account so they could not continue making withdrawals. Then I receive notification from them in NY Court that they have filed for non-payment. Luis Arce & Lease Finiace refuse to even acknowledge the original contact. Luis has disappeared! I NEVER Saw or Signed a contact.


Damon

Wilmington,
North Carolina,

Luis Arce also worked for Steve Morgan

#3Author of original report

Mon, September 29, 2014

Anyone who is looking for more reports on Luis Arce should look up Steve Morgan from Novus Merchant Services & First Data in North Carolina.  You will see that Luis Arce worked for another company and did the same thing to 2 other people.

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