Complaint Review: Lumanelle

I tried to send back my unused portion of Lumanelle and couldn't find an address.  I called the phone number provided and got a recording allowing me to cancell my subscription but not before they had sent another order just the day before.  Of course I was charged approximately &160.00.....I finally was able to reach a person who I could hardly understand and she would talk over me when I was trying to explain my situation. After I had to get rude with her she finally let me talk and it was like pulling teeth to get the return address from her.  Very very frustrating.  She told me they would refund my account after 3-5 working days after receiving the products back but we will see.