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  • Report:  #1245525

Complaint Review: Lumare Skin

Lumare Skin Lumare Skin serum and eye cream SCAM! Not a free trial! Internet

  • Reported By:
    Sheila — Leavenworth Kansas USA
  • Submitted:
    Fri, July 31, 2015
  • Updated:
    Fri, July 31, 2015

The fine print on the free trial was not there! They offered a trial of each product for $5.95@. After 5 business days. I received the product and began to use, following the instructions on the bottle/tub. Haven't noticed any difference at all, and it has been one week. Received notice today from bank that EKA had obtained a pre-authorization on my account for $98.71. When I contacted the company, I was told the "free trial" included a monthly subscription to their product, and I would have had to cancel within 15 days to receive a full refund. The rep "could" give me a 50% refund and cancel my subscription (which I didn't even know I had!). So, the free product cost me $11.90 to ship, plus $49.35 to cancel. Not such a great bargain! And it doesn't even seem to be working! Do NOT buy this or get scammed into a "trial" offer.

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