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Lumber Liquidators Gets The All Time Prize For Poorest EVER Customer Service, AND Junk Product Toano Virginia
Amanda is a joke.Duanna is a joke.
Writing a note to the Company Founder is a joke. The whole customer service operation is a joke. I would NEVER again buy from Lumber Liquidators. So far over 7 weeks with NO resolution, after being sold product that did not match what I purchased, sending in a carton for testing (for which I STILL haven't been reimbursed) and now, the warranty dept is dragging their feet and not returning calls.
I can only hope more and more people see these complaints and reviews and stay away from this unethical enterprise.I cannot wait to see them crash and burn financially, and all those incompetents looking for a job elsewhere.
3 Updates & Rebuttals
Condition Corrected
#4Author of original report
Tue, September 13, 2016
This matter has been settled by Lumber Liquidators to my satisfaction.
Amazing Turnaround
#4Author of original report
Tue, September 13, 2016
This matter has been settled to my satisfaction by Lumber Liquidators. Thank you.
Amazing Turnaround
#4Author of original report
Fri, September 02, 2016
Please let this update serve as a notice to one and all that Lumber Liquidators actually made good on the cause of my original complaint. I therefore consider this matter to be settled to my satisfaction.