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  • Report:  #1153587

Complaint Review: Lumera Total

Lumera Total and Dermanique Serum Really RIPPED OFF! Offered samples for postage and you really are ordering monthly products billed to credit card Internet

  • Reported By:
    Linda — San Jose California
  • Submitted:
    Tue, June 10, 2014
  • Updated:
    Tue, June 10, 2014
  • Lumera Total
    Internet
    USA
  • Phone:
    888-312-6659
  • Category:

I purchased what I believed were 2 small samples of Lumera Serum and LaDermanique on May 5, 2014 for supposedly $4.95 each (for postage).  What I received was 2 full orders and credit charges totalling approximately 170.00.  I called to complain and was told that on both orders I had checked a box agreeing to monthly deliveries.  I did not check any boxes.  I am infuriated.  The customer service person was very rude and nasty.  I am disputing these charges with my credit card company.  Scam artists is what they are.  My credit card has been cancelled.

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