Complaint Review:
Lumera Total
Lumera Total and Dermanique Serum Really RIPPED OFF! Offered samples for postage and you really are ordering monthly products billed to credit card Internet
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Internet
USA
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888-312-6659
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I purchased what I believed were 2 small samples of Lumera Serum and LaDermanique on May 5, 2014 for supposedly $4.95 each (for postage). What I received was 2 full orders and credit charges totalling approximately 170.00. I called to complain and was told that on both orders I had checked a box agreeing to monthly deliveries. I did not check any boxes. I am infuriated. The customer service person was very rude and nasty. I am disputing these charges with my credit card company. Scam artists is what they are. My credit card has been cancelled.