Print the value of index0
  • Report:  #1414561

Complaint Review: Luminary Skincare

Luminary Skincare Unauthorized charges to my debit card for almost $200.00 when I ordered a free sample of Moisturizer San Diego California

  • Reported By:
    Alba — Chula Vista California United States
  • Submitted:
    Fri, December 01, 2017
  • Updated:
    Fri, December 01, 2017

I too ordered a free trial for Luminary Skincare moisturizer for only $4.95.  Two weeks later, I was charged $93.87 which was totally unauthorized. I was also charged $4.90 for an eye serum that I did not order and then was charged $93.79.  These charges were NOT authorized.

At the time I ordered the moisturizer I was unable to print a copy on the computer and when I received the moisturizer, there was no paperwork, no address and no information where to contact anyone.  There was a San Diego phone number on the jar of cream, but got nowhere.  The person on the phone said I had agreed to these terms when I oredered the cream, but this is a total lie.  These extra charges were never mentioned. 

The person on the phone said that I had also ordered future shipments which is also a total lie, but I was able to cancel any future orders. This is almost $200.00 fraudulent charges.  Is there anyway I, and other victims, can get our money back?  This is a very expensive lesson and I will not order anything else on the Internet. 

Respond to this Report!