Print the value of index0
  • Report:  #166138

Complaint Review: Luminator - Mitch

Luminator - Mitch definately was a ripoff ! West Jordan Utah

  • Reported By:
    Sophia West Virginia
  • Submitted:
    Tue, November 29, 2005
  • Updated:
    Tue, November 29, 2005
  • Luminator - Mitch
    Luminator.com
    West Jordan, Utah
    U.S.A.
  • Phone:
    909-930- 3093
  • Category:

I would like everyone contemplating buying a pair of
Luminator sunglasses to take my advice....DON'T!!
In July 05" I spoke with the Company resentitive,Mitch
who was very friendly and helpful with my questions,etc.
about their sunglasses. I sent in a Western Union moneyorder for $39.90 + the required shipping charge for their clip-on Luminators of which I did recieve in the mail.

Two days after recieving them,I was carefully cleaning
them and they broke at the nose piece section.
Knowing their Policy that they can be returned for any reason within 6 weeks,I again spoke to Mitch who told me to return them to their Ontario,CA. address to recieve a refund. I did so but have never recieved my refund.
I contacted Mitch several times more by e-mail but his friendliness had faded and he never responded to my requests of assistance,I also wrote by U.S. mail their Ontario address but again no answer or assistance by anyone at the Luminator Co.

Ann
Beckley, West Virginia
U.S.A.

Respond to this Report!