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  • Report:  #1215319

Complaint Review: Luminess Air

Luminess Air Advertised product for $19.95 now want to charge me $300 plus $39.95 a month forever Stafford Texas

  • Reported By:
    Alan — Florida Doral
  • Submitted:
    Thu, March 12, 2015
  • Updated:
    Thu, March 12, 2015

On December 28th I saw a TV Commercial where this company offered an Airbrush system for $19.95 which I agreed to buy. Later they sent the purchase invoice which contained on very small letter words saying I will be charged $59.999 extra for 5 months more. I NEVER READ THAT because a purchase invoice is not where you should be warned about extra charges. Actually to advertise a product for $19.95 stating if you keep it it will cost later $320 or so is FALSE advertisement.

My credit card showed the $19.95 plus tax charge on January which I paid. On February I noticed extra charhges for $107 so I blocked my card. I wrote them about this and the only answer was to call a phone number that they did not answer after several attemtps. Later I started receiving threatening emails form them warning I owed $251 plus and that If I did not pay they will report me with credit companies. I respond I never authorized any extra charges.

Recently they send me a box I don't know what is in it I never asked for it. Therefore I sent back the box unopened. Now I received an email from them saying that not only I owed them $300 but I was also AUTOMATICALLY ENROLLED on a make up club where they intend to charge $39.95 monhtly forever.

I so regret entering this nightmare with this dishonest company. For 8 years I have purchased only on reputable sites such as amazon without a problem. I will not tollerate to pay for something I never intended to buy other than a system for $19.95. CAREFUL BUYERS PLEASE DON'T BUY ANYTHING WITH LUMINESS AIR learn from the present reports.

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