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  • Report:  #1148891

Complaint Review: Luminess Air

Luminess Air Luminess Direct LLC Luminess RIPOFF - how $19.99 turned into $380 Stafford Texas

  • Reported By:
    marylandgirl — Ellicott City Maryland
  • Submitted:
    Thu, May 22, 2014
  • Updated:
    Thu, May 22, 2014
  • Luminess Air
    12802 Capricorn Drive
    Stafford, Texas
    USA
  • Phone:
    1-888-793-7474
  • Category:

Buyer BEWARE!  After seeing their lovely (and deceptive) TV ad, I asked for the $19.99 Luminess Air kit for Mother's Day, thinking this was a great and affordable gift.  The hubby, who is VERY internet and business savvy, ordered it for me; incidentally, the price of "$19.99" is ALL OVER their website.  

Once we received the order, the green sheet of paper inside informed us, "Your basic cost to try Luminess is $19.95 at the time of order followed by 5 affordable monthly payments of $59.99."  In addition, it states that a refundable "security deposit" of $59.99 was assessed at the time of the order!  Add all of this up and you get a grand total of approximately $380.  

The Attorney General of Texas needs to bring this company to task.  Not only do we have to pay to ship this back to them, they are "assessing" us the original $19.99 for returning it -- so no gift, just a charge and extra to ship it back, which is on us.  DO NOT BUY THIS PRODUCT!!

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