Complaint Review: Luna Skin Care

I got a email popup that said I could get a trial package for just the cost of the shipping or $4.95. Didn't notice until sometime later that my card was billed the $4.95 by one company and then $5.95 by another company I had never heard of. 

I received the samples and have used them some. Seems fine.

I ordered the sample on 18 October and on 4 November I was billed $89.95 by MYBEAUTYSERUMS and on 6 November I was billed $87.35 by FROWADR*REJUVFUL. I never heard of this second company and was the one who billed me for the second shipping fee of $5.95.

I called MYBEAUTYSERUMS and was told that I had agreed to the full price if I didn't tell them I was using the product. Told him I didn't remember anything like that. He said he would settle the issue by knocking off 35% of the bill. I said no and we talked some more and then i was offered a 50% reduction. I told him I was going to tell my credit card company (USAA) to not pay the bills and have filed a dispute and a fraud compaint and have done that. Was told I wasn't the first to have this exact problem with this company.

I have never heard of anything like this with trial samples. I was told I only had to pay shipping but that was not the case. Have cancelled my credit card because I was told they would likely bill me again. I was completely caught off guard by this scam and strongly advise everyone to stay away from this offer in the future. 

There is another complaint on this website's file about this same company and scam filed in April or about 7 months before mine. It must be working for them otherwise it would not still be active.