LUSH Handmade Cosmerics LUSH Roseville Galleria Terrible Customer Service Severe Allergic Reaction Company Lies about Ingredients Roseville,Ca Canada Nationwide
LUSH refused to refund me for several prodcuts that caused me to have a Severe RASH and facial discoloration they also use lots of oils from NUTS some of us are allergic to they want you to beleive that everything is great for you but they don't tell you it also has lot's of fragrance they also want you to believe that the sticker of TOM on the container personall made the product..which might be true but the sticker covers up a great deal of the ingredients so at a quick glance you do not realize that said cream has walnut oil,olive oil,sunflower oil etc. I tried to return several of the prodcuts I had to the roseville galleria mall store and it was apprent that I had a horrible rash and an eye infection all caused by the use of their products. The 2 employees Daysa made a rude comment about me which she didn't realize that in that small store I clearly heard her and the salegirl who was suppose to be returning the items lectured me on not taking the sticker off the product so they knew when it expired and that it is a big LUSH NO! NO! and that they were taking the items back like they were doing me a favor one of the employees told me to go buy some Benadryl that would help with the itching..So they also gave me medical advice that could have sent me to the hospital. I have high blood pressure and take medication also none of the salespeople are Licensed Estheticians so they have no knowledge of how to cure or prevent anything..I would not spend another dime at LUSH or even walk into one of the stores. I was treated like CRAP!! and refused a Refund!! They just want the money and the salesgirls act like they are you very best friends But wait until you try to return it...They become your worst enemy!! Don't Buy the B.S... I still have facial discoloration,red bumps,and an eye infection got a Dr's appt. AGAIN!! being referred to a Dermatologist and an Opthmoligist which LUSH is getting sent the bill. I filed a complaint with the BBB,Consumer Affairs, and the FDA. I am looking into taking legal action.