Lux Style Intl. As I received an e-mail from LuxStyle, about their products. Since I needed some details on one of their products (Quickmax), their reply consisted in thanking me for my purchase and that a delivery date would follow. I immediately contacted Paypal to find out if any charges were applied to my credit card account. . Denmark Europe Internet
Upon receiving an advertising e-mail from Lux Style, offering an array of interesting skin care products, I sent them a mail, requiring some details about a specific one (Quickmax). Their response was a thank you message for purchasing the product and a soon to be delivery date. As I always pay through Paypal, I immediately contacted them, as to find out whether there were any charges applied to my credit card account. They assured me that there were none. Thus, I chose to ignore the whole incident. Shortly after (two weeks later), I received the product through the mail. As I am convinced that I have never ordered it, I accept the parcel and wait to see what will happen.
Two months later, I get a notice through the mail, instructing me to pay $95. + $10. in late fees, otherwise a debt collection will ensue. Right away, I sent a note to the company (by the same token, automatically giving them my e-mail address), explaining the confusion. To my greater surprise, they immediately replied, telling me to ignore the charges and to consider the matter solved.
A month later, I received another warning, this time asking for $95. + $30. in late fees. Since then, I have sent at least ten emails, in order to solve this conflict and have yet, to get a response.
This company is obviously fraudulent and prey on visiting customers, on their website. As soon as they get your email address, you are cooked.
Marlie / Montreal Quebec Canada
Lux Style Intl. As I received an e-mail from LuxStyle, about their products. Since I needed some details on one of their products (Quickmax), their reply consisted in thanking me for my purchase and that a delivery date would follow. I immediately contacted Paypal to find out if any charges were applied to my credit card account. They assured me that there were none. Thus, I totally ignored their mail. Then, two months later, I received an invoice of $95, + $5. for late fees, instructing me that if I didn't oblige, a debt collection would ensue. I immediately wrote to them, to let tthem know about this confusion. Within two days, they replied, telling me to ignore the statement and that the matter was solved. A month later, I received another notice, ordering me to pay this time, $125. (including $30. for late fees). Since then, I have been sending them at least thirty e-mails, in order to clarify this conflict and have yet, to get a response from them.