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Lux Style Lux International Sales Aps Shipped and billed me for item I browsed but never ordered after I regestered in their website internet Odense
I visited Lux Style website and browsed on their eye lash enhancer products. To get the pricing, I need to be registerd. Realizing the high cost, I left their website.
I then received an e-mail from Lux Style that my ordere has been shipped to me. I e-mailed them right away that I never ordered the product.
The product was shipped to me with the bill ignoring my response. I responded to send me a prepaid return envelop so that I can return the product. They refused and asked me to pay to avoid legal debt collection case.
Up to now they have added 2 late payment fees and continue threatening me to be forwarded to legal collection case.
This company "Lux Style" have many bad reviews posted having similar siuation as mine.
4 Updates & Rebuttals
Liz
Wasaga Beach,Ontario,
Canada
Scam
#5General Comment
Mon, October 16, 2017
Samething happened to me. Now they are threatening to sue me. I have not opened my package and do not want it. All this because I visited the website filled out I and then changed my mind because it was to expensive. I never finished the process but they still sent me the product. THIS COMPANY IS A SCAM
Manig
Ontario,Canada
Is it really a scam?
#5Consumer Comment
Wed, February 08, 2017
The same thing happened to me. They also sent me two emails saying I was charged 2-3 times with a late payment fee of $10. The total came out to about $124 CAD. I just recently got an email claiming to be the final notice that I need to pay the amount before they take me to court and start a debt collection case against me. I'm actually very scared, because I don't want to risk lowering my credit score and having it on my permanent record. Has anyone really been taken to court by this company's scam? Should I just pay them to get them off my back?
Rhee
Mississauga,Canada
comment
#5Consumer Comment
Wed, January 25, 2017
The same thing happened to me. I emailed them telling them I refuse to pay for something I didn't order even if they sent it to me. It's a scam. I got the last and final notice and they said they will turn it over to their lawyers however I haven't heard anything yet. It's not worth a lawyer for a $65 order lol. Such a scam
Helen
Timaru,New Zealand
Lux Style Complaint
#5General Comment
Mon, January 23, 2017
I have a similar story but for the Black head remover. Can you tell me, did you pay them or send the product back, what was the outcome? Cheers Helen