Print the value of index0
  • Report:  #1316337

Complaint Review: Lux Style

Lux Style Lux International Sales Aps Shipped and billed me for item I browsed but never ordered after I regestered in their website internet Odense

  • Reported By:
    Nancy — Oceanside California USA
  • Submitted:
    Tue, July 12, 2016
  • Updated:
    Mon, October 16, 2017

I visited Lux Style website and browsed on their eye lash enhancer products. To get the pricing, I need to be registerd. Realizing the high cost, I left their website.

I then received an e-mail from Lux Style that my ordere has been shipped to me. I e-mailed them right away that I never ordered the product.

The product was shipped to me with the bill ignoring my response.  I responded to send me a prepaid return envelop so that I can return the product. They refused and asked me to pay to avoid legal debt collection case.

Up to now they have added 2 late payment fees and continue threatening me to be forwarded to legal collection case.

This company "Lux Style" have many bad reviews posted having similar siuation as mine.

4 Updates & Rebuttals


Liz

Wasaga Beach,
Ontario,
Canada

Scam

#5General Comment

Mon, October 16, 2017

 Samething happened to me. Now they are threatening to sue me. I have not opened my package and do not want it. All this because I visited the website filled out I and then changed my mind because it was to expensive. I never finished the process but they still sent me the product. THIS COMPANY IS A SCAM


Manig

Ontario,
Canada

Is it really a scam?

#5Consumer Comment

Wed, February 08, 2017

 The same thing happened to me. They also sent me two emails saying I was charged 2-3 times with a late payment fee of $10. The total came out to about $124 CAD. I just recently got an email claiming to be the final notice that I need to pay the amount before they take me to court and start a debt collection case against me. I'm actually very scared, because I don't want to risk lowering my credit score and having it on my permanent record. Has anyone really been taken to court by this company's scam? Should I just pay them to get them off my back?


Rhee

Mississauga,
Canada

comment

#5Consumer Comment

Wed, January 25, 2017

 The same thing happened to me. I emailed them telling them I refuse to pay for something I didn't order even if they sent it to me. It's a scam. I got the last and final notice and they said they will turn it over to their lawyers however I haven't heard anything yet. It's not worth a lawyer for a $65 order lol. Such a scam


Helen

Timaru,
New Zealand

Lux Style Complaint

#5General Comment

Mon, January 23, 2017

I have a similar story but for the Black head remover. Can you tell me, did you pay them or send the product back, what was the outcome? Cheers Helen

Respond to this Report!