Complaint Review: Luxurious skin

I ordered a product for a trail, and I never received the product, but they made the charge in my bank account, I ask for my reimbursement and they said the trial period was ended it was too late to cancel On October 3, I ordered a product for trial, and I never received the product, but nevertheless, if they made the charge to my account, on November 4, I had not noticed the charge until November 15, and it was then that I I called them to claim that I had never received the product and that because without my authorization had been charged to my account, they told me that they were going to reimburse me the money and that they would send me the product and on this occasion if I received it in November 30 and I began to use the product and I was checking to get my money back and they never did it, by then I told them that because they had not reimbursed my money and they said it was too late to return the money because I had already passed the trial time, and they offered me the 35% discount to send me the product again so that I did not cancel their subscription, and I got upset and told them that this was not right and that they were stealing from the people, and that neither their produc to surve and they are not a serious business, that is only stealing the money from the people we trust in their advertising