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  • Report:  #787565

Complaint Review: Luxury Parlor

Luxury Parlor SCAM, RIPOFF, COUNTERFEIT PRODUCTS Internet

  • Reported By:
    LizzieR — Smyrna Georgia United States of America
  • Submitted:
    Tue, October 11, 2011
  • Updated:
    Tue, October 11, 2011

I purchased Kerastase products from this website in October 2011.  Upon the first use of the products, I was suspicious that the products were not genuine.  Nothing smelled like the products I purchased from my salon and my hair felt different after using the products.  I tried them again hoping my hair was having an off day, but on the second use, my hair felt much worse than it ever had.  I immediately contacted Luxury Parlor to see if I could return the products ($200 worth) because I was concerned the products were not authentic.  I got a reply "our products are guaranteed authentic, no returns". 

After doing some research, they are NOT authorized to sell Kerastase products and I've reported them to Kerastase.  I will be sure to tell my experience all over the web and will be disputing the charges with my credit card company. 

DO NOT PURCHASE ANYTHING FROM THIS COMPANY, EVER. 



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