Print the value of index0
  • Report:  #1209356

Complaint Review: Keeton CPA TRUSTED BUSINESS | Ripoff Report Verified Safe™ …businesses you can trust. Over 10 years Keeton CPA has been providing quality personalized financial guidance to individuals and businesses. Keeton CPA expertise ranges from accounting & controllership services to audits financial statement preparation financial planning internal control reviews audit preparation & compliance with regulatory agencies such as Securities and Exchange Commission & federal grant agencies.

Lynda R. Keeton CPA TRUSTED BUSINESS REVIEW: Lynda R. Keeton CPA recognizes each client relationship is a partnership, Keeton CPA's success is direct result of clients' success. Keeton CPA provides deep accounting, auditing expertise to help clients succeed. Through Ms. Keeton-Cardno’s tenure at a Big 5 accounting firm, she learned value of employing credentialed and qualified staff, ensuring staff have ability to maintain, enhance strong skills. Keeton CPA's client service teams consist of licensed CPAs, CPA candidates which bring core level competence to accounting team few firms can match. Keeton CPA never employs unlicensed bookkeeping staff to perform day-to-day accounting functions for client engagements in order to boost bottom line like other firms.

  • Reported By:
    ED Magedson - Founder, Ripoff Report — Tempe Arizona
  • Submitted:
    Mon, February 16, 2015
  • Updated:
    Mon, February 16, 2015
  • Keeton CPA TRUSTED BUSINESS | Ripoff Report Verified Safe™ …businesses you can trust. Over 10 years, Keeton CPA has been providing quality, personalized financial guidance to individuals and businesses. Keeton CPA expertise ranges from accounting & controllership services to audits, financial statement preparation, financial planning, internal control reviews, audit preparation & compliance with regulatory agencies such as Securities and Exchange Commission & federal grant agencies.
    181 N. Arroyo Grande Blvd. Ste. 140B
    Henderson, Nevada
    USA
  • Phone:
    702.914.0253 x 225
  • Web:
  • Category:

Ripoff Report REVIEW /Commitment to Customer Satisfaction

Keeton CPA joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us - in writing - to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). "Making things right" can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.

ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST

Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

By ED Magedson - Founder, Ripoff Report

Keeton CPA approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.

As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at Keeton CPA did just that.

KEETON CPA CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS

"Decision makers need great accounting to make exceptional decisions. New regulations and rules make it necessary to have an accounting skill set that is more complicated than ever before. Keeton CPA employs only degreed accountants or those who are in their degree programs. Additionally, we grow Certified Public Accountant candidates. The result of this focus is on professionals with deep skill sets that are able to partner with decision makers for optimal success. Whether you are a small non-profit or emerging public company, to a highly complied non-profit with Federal grants or a trading company publishing financial statements with the Securities and Exchange Commissions, our accounting and auditing services will provide you with the services needed to remain in business.”



WHY KEETON CPA IS BETTER THAN THEIR COMPETITORS

"Through Ms. Keeton-Cardno’s tenure at a Big 5 accounting firm, she learned the value of employing credentialed and qualified staff and ensuring those staff have the ability to maintain and enhance those strong skills. This results in our client service teams consisting of licensed CPAs and CPA candidates which bring a core level of competence to the accounting team few firms can match. Alternatively, many other firms employ unlicensed bookkeeping staff to perform the day-to-day accounting functions for their client engagements in order to boost their bottom line and neglect to educate and train those staff at a high level. We are a technology forward firm which enables us to be nimble and responsive to client needs regardless of our physical location resulting in professionals who are not office bound, but client focused. We embraced technology in a virtual realm before the “Cloud” was even a business term. This enables our professionals to be responsive, regardless of our physical location. Additionally, the professionals of Keeton CPA focus on bringing Value to our clients. We accomplish this through:

  • Engaging the right clients – clients that wish to exceed as well as excel
  • Partnering with quality colleagues who believe in the same core values of excellence as Keeton CPA
  • Continued staff training for all staff to stay ahead of, instead of with, the curve. All our professionals are either CPA’s or CPA candidates
  • Technology forward firm which enables us to be nimble and responsive to client needs regardless of our physical location resulting in professionals who are not office bound, but client focused
  • Consistent client communication
  • Partners that act as both compliance specialists in and as controllers and accountants of both public and private entities enabling us to understand the unique challenges that clients face and not just preach from a best practice manual
  • Our firm philosophy is not volume based, but more of our ability to provide personal care that is customized to our client’s needs”



KEETON CPA – STATEMENTS FROM FOUNDER LYNDA R. KEETON

"As the founder of Lynda R. Keeton CPA, LLC dba Keeton CPA I am thankful for you taking the time to review Keeton CPA. We look forward to providing you outstanding service on the level of a Big Accounting Firm, without the Big Accounting Firm Price. Quality and Integrity in Business are Essential - how can we help you today?”

KEETON CPA QUALITY ACCOUNTING SERVICES

"Through Ms. Keeton-Cardno’s tenure at a Big 5 accounting firm, she learned the value of employing credentialed and qualified staff and ensuring those staff have the ability to maintain and enhance those strong skills. This results in our client service teams consisting of licensed CPAs and CPA candidates which bring a core level of competence to the accounting team few firms can match. Alternatively, many other firms employ unlicensed bookkeeping staff to perform the day-to-day accounting functions for their client engagements in order to boost their bottom line and neglect to educate and train those staff at a high level.”



ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH

As stated above, Keeton CPA is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.

After speaking with the management at Keeton CPA and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give Keeton CPA a positive Rating. Keeton CPA made efforts to ensure that all customers were satisfied and Lynda R. Keeton assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.

KEETON CPA PROFESSIONAL PROFILE

GAAP

"Ms. Keeton-Cardno brings to clients several years of audit experience in both the Financial Audit and Information Technology Audit areas. She brings her vibrant, passionate and positive energy to every engagement. As a former audit manager with Arthur Andersen, LLP, Ms. Keeton-Cardno's areas of experience and expertise include:

  • Seven years at Andersen auditing gaming and non-gaming public companies.
  • Managing member of Keeton CPA since 2004 focusing on micro and mid-cap public company audits, reviews and other consulting.
  • CFO/Chief Accounting Officer/Controller for public and non-profit clients.
  • Audit, review and preparation of financial statements and disclosures for the Securities and Exchange Commission, and many non-profit organizations;
  • Implementation Sarbanes-Oxley Act of 2002 (SOX) requirements for internal control systems over financial reporting in accordance with PCAOB statements;
  • Assisting companies with development of their Code of Ethics in compliance with Company Corp governance;
  • Developing accountability models for company process owners;
  • Developing procedures and controls related to Section 302 and 404 of SOX;
  • Development and implementation of policies and procedures that improve efficiency in capturing financial information for accurate and timely financial reporting;
  • Development and implementation of policies and procedures that improve efficiency in capturing financial information for accurate and timely financial reporting;
  • Complete month end closing duties including complex balance sheets and bank reconciliations;
  • Audit against common and Andersen best practices of Information Technology environments including data center and operational reviews, application reviews, and access reviews;
  • Coordination of accounts payable, accounts receivable and payroll in both job and process costing environments;
  • Coordination and completion of audit preparation for financial statement audits; and,
  • Coordination of federal and non-federal grant draws and compliance items.



Ms. Keeton-Cardno is a licensed certified public accountant in Nevada, a member of the American Institute of Certified Public Accountants, a graduate of Arizona State University's School of Business and Honors College, and has held the Certified Information Systems Auditor designation.



STATED IMPROVEMENTS FROM KEETON CPA

They're new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. Lynda R. Keeton CPA LLC dba Keeton CPA is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.

Lynda R. Keeton CPA LLC dba Keeton CPA is dedicated to customer satisfaction ** can you pleas assist me in writing this part ** Lynda R. Keeton CPA LLC dba Keeton CPA receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.

*Any consumer not receiving satisfaction from a member of Ripoff Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com.

This kind of dedication to customer service means that Lynda R. Keeton CPA LLC dba Keeton CPA will do whatever it takes to make sure their customers are properly taken care off.

In the future, if anyone has any complaints or concerns with Lynda R. Keeton CPA LLC dba Keeton CPA, you are invited to contact them directly via email: lcardno@keetoncpa.com (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the company's response and to insure customer satisfaction). You can call Lynda R. Keeton CPA LLC dba Keeton CPA directly at 702-914-0253 ext 225.

As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Lynda R. Keeton CPA LLC dba Keeton CPA or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report's Corporate Advocacy Program, please contact us at EDitor@ripoffreport.com.

Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.

Consumers can feel safe confident and secure when doing business with Keeton CPA.

Here's why:

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about Keeton CPA's Commitment to Excellence and Consumer Satisfaction.

Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.


Written by,

..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team..
 
..by consumers, for consumers

PO BOX 310, Tempe, AZ 85280
602-359-4357 when selection starts, press 5 ...then, three seconds later press 1... Say who you are!

Our mission:

ED Magedson: Founder, Ripoff Report
Follow Ripoff Report on Twitter
Follow me, Ed Magedson, on Twitter
Find us on Facebook
Respond to this Report!