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  • Report:  #1473977

Complaint Review: M and N Moonrocks

M and N Moonrocks Owner-bobby hill Took my money, not going to recieve product, lied about a refund etc... El Cajon Ca

  • Reported By:
    Ria — Houma Louisiana United States
  • Submitted:
    Thu, February 21, 2019
  • Updated:
    Tue, October 22, 2019

I ordered some vape cartridges from the website. As soon as i did i started recieving emails telling me to send fake shipping companies 100's of dollars to ship my package. I even had them text me saying it was a refundable insurance on the package. I Immediately contacted the seller(Bobby Hill) He tried to tell me they were telling the truth and at that moment I knew i had been scammed.

The payment method was through google pay, so it should have been a red flag, but many small businesses use it so i overlooked it. When he claimed he would refund me my money he said it would take up to 7 business days. So, I made the mistake of waiting the 7 business days and now as soon as i chat via the website, send a text, or call, they ignore me.

I told them in my last text that they may have gotten 210 dollars out of me but I will do what I can to stop them from doing it to anyone else. they have merchandise ranging up to 5,000 dollars. I couldnt see letting someone lose that amount of money to a scam artist. I also googled the address they used on thier website, and it the satelite image is of an abandoned building. I then contacted a business nearby the building to verify that it is indeed still abandoned. 

3 Updates & Rebuttals


Cormack

Winter park,
Florida,
United States

Legit site

#4General Comment

Tue, October 22, 2019

 Last time I ordered from them was 15th of October 2019. I received my order on time through usps and it was what I ordered. So I give them a 5 star rating.


Margaret

Buffalo,
New York,
United States

Scam Alert

#4Consumer Comment

Sat, September 21, 2019

 I also got ripped off by M & N Moonrocks. Ordered Aug. 16, 2019, never got what I ordered and never received a refund. They ignore my texts and emails. I won't quit until I get my $. Karma's a b***h Bobby Hill. Hope you look good in orange.


Jurgen

Miami,
Florida,
United States

False accusations

#4REBUTTAL Owner of company

Fri, September 06, 2019

 This is all false because we haven’t stolen any money from the person laying the complaint. They should sue the shipping company not us. And we contacted them for their refunds, but they never responded.

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