Complaint Review: M&M Saloon

I expected indifference. But the cold and distant reception I received was worse than I anticipated. The space itself is a nice throwback to long-gone neighborhood venues, even considering the hazardously wobbly stool at the table I sat at. Even though I arrived shortly after opening, the owner remained seated at the end of the unoccupied bar and offered no greeting to a new face and potential return customer, nor did he offer any apologies for the bar's understocked inventory. I had to Google a recipe for the cocktail I tried to order, only to have the bartender give me a rundown of ingredients the bar lacked. After placing three different orders until I hit on something the bartender could manage and leaving a generous tip, I had to make a second request for iced water to go with my almost non-existent cocktail. Even at that, I had to get water from the tap because the previous night's crowd allegedly cleaned the bar out of bottled water and no one could be bothered to restock. I won't return and I won't recommend.

Further, subsequent to posting a review on Facebook, I was met with a barrage of harassment from the bar's social-media manager. Examples from M & M Saloon's Facebook Page follow:

"...you’re just a troll with no life." (On or about 14 August 2018). 

"Michael Alan we didn’t care to have you to begin with. You’re a troll and we don’t deal with trolls! Thank you and good night. You just came because you wanted to find a black date and you couldn’t so your feelings were hurt