Complaint Review: M6.net

Hi

This is a warning about anyone considering using http://www.m6.net.

In November 2009 we took up a web hosting plan with this company. We enquired whether we had a 30-days money back guarantee and they confirmed we did. We tried their service for a few days but realised despite clear indications from us that they did not provide support for a specific requirement we had, so we cancelled this plan and requested a refund. They advised us very late that we would have to wait for 2 months before we could get our refund. In good faith we waited for the 2 months to come. They then stopped replying to our messages. We later learned that the reason they set this 2 months waiting period is actually because VISA establish such a period for buyers to put a claim for fraud. Past this period, buyers are not covered anymore.

Their tactic seems to be the following: they ensnare people with a lie that they offer a money-back guarantee, then set a refund date knowing the customer will forfeit any rights with VISA and ignore all correspondence past this date.

We are sickened by this company's bare-faced dishonesty and would warn other potential clients to stay well clear of these people.

More information about the correspondence we engaged with these crooks can be found here:

http://www.dynasoft.net/temp/www.m6.net_fraud_a.pdf
http://www.dynasoft.net/temp/www.m6.net_fraud_b.pdf
http://www.dynasoft.net/temp/www.m6.net_fraud_c.pdf
http://www.dynasoft.net/temp/www.m6.net_fraud_d.pdf

Thank you,

Regards,

Mike Garvin
CEO
Dynasoft Ltd