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  • Report:  #1239027

Complaint Review: Maaco

Maaco Maaco of Alsip Illinois Fraudulent Repairs alsip Illinois

  • Reported By:
    carol — evergreen park Illinois USA
  • Submitted:
    Wed, July 01, 2015
  • Updated:
    Wed, July 01, 2015

Per the Manager Chris he sated the "Rear Entire" Passenger door of my Black BMW was supposed to be "Replaced" and only the outside panels where, and its falling apart. I took the care back various times (3 times) because it keeps falling apart because they used the same damaged interior door, and only replaced the outside panels. I spoke with Chris the manager, and told him that I want the old door to be given to me as proof that it was replaced, before the repairs, and they never gave it to me, this is when I was told only the "outside panels" were repaired and replaced and not the "entire door as promised". The care was finished 9/10/2014, the same day I noticed the outside exterior panel was hanging and so they pushed it back in,

I have been to the shope 3 times, for several reasons, It has an air leak, the interior door now wont open because it keeps coming apart, Now a 4th time I have to go in pay for a rental car, take off work to on Tuesday of next week again for repairs. The Manager Chris even had the audacity to get an attitude with me because I am fed up with going back and forward.  I took it in 6/30/15, fouth time and the gap is still there, I was told by Jon "we cant help you"  when I asked for the owner or manager he said "no one is here"  I paid $39 for cab to pick up th car and they refused to reimburse me.  I need a refund to get this car repaired correctly as it is a leased car.  Consumers be aware!

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