Complaint Review: Mac Magruder Chevrolet

Took my 1999 Chev Suburban to Mac Magruder Chevrolet to have my trailer brake controler installed. They installed it just to the right of my 4 wheel drive control buttons. On my way home from the install I noticed my 4 wheel drive service light on.

I called and told them this and they said to bring the Sub back in the am, I did and they gave me a $36 estimate, I told them to look at what they did as this was a very close coinsidence to the work they preformed, they found a bad wire and denied any responceability and charged me $240 to repair it.

I picked up my Sub and drove home and when I got home I noticed a dent behind the fuel door streaked with white paint with red plastic imbedded into the trim. I called Mac Magruder and took the Sub right back down for them to look at. They told me they had nothing red, I pointed out the red was plastic like a tail light lens, and then they said they had nothing white, I said look around there is white everywhere, they said not at this height.

Well I left with a dent and a $240 electricial repair I did not have when I went into have my brake controal installed. I can not suggest this company to anyone.

Donald c.
Juneau, Alaska
U.S.A.