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  • Report:  #535855

Complaint Review: macanimestore.com

macanimestore.com Order was accepted, confirmed by email, payment was charged, but merchandise was never sent and website shut down. Internet

  • Reported By:
    William — West Warwick Rhode Island United States of America
  • Submitted:
    Tue, December 08, 2009
  • Updated:
    Thu, December 10, 2009





I ordered a movie from macanimestore.com on August 15, 2009. I received an "Order Received" email the same day and an "Order Confirmed" email 2 hours after that. I haven't heard from them since.


I checked the website and the invoice periodically, noting several times that the website was either unavailable or down for construction. During one of the periods of availability, I managed to find and email address for the support department and sent a questioning email to them on October 30th, only to receive no response. I resent the same email on November 20th and have since noted the website to appear completely shut down.


This was a test purchase to gauge the efficiency of the site and apparently it was worth it, but I would still like my money back if at all possible.



1 Updates & Rebuttals


Just Interested

Harrisburg,
Pennsylvania,
USA

Contact them here:

#2Consumer Comment

Tue, December 08, 2009

 Crafty & Gutty, Inc.
15225 S. Western Ave. #204
Gardena, CA 90249
Tele: 310-817-4104

They also have another web site at: http://www.craftyngutty.com/
 


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