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  • Report:  #375859

Complaint Review: Macauley Rankin And Lisa Montalto

Macauley Rankin And Lisa Montalto Liars! Did not get what I payed for. West Hollywood California

  • Reported By:
    Costa Mesa California
  • Submitted:
    Thu, September 25, 2008
  • Updated:
    Sat, January 31, 2009
  • Macauley Rankin And Lisa Montalto
    5555 West 6th Street
    West Hollywood, California
    U.S.A.
  • Phone:
  • Category:

I am an aspiring actor who found a craigslist ad created by Lisa Montalto.

The ad was about a "national television commercial acting" one day training class, and it was for $75.00 training class.

Lisa told me that with $75 I pay, I get commercial training and a reel (which is just a short video of me acting) via email.

Lisa was very fast at responding to my emails, and the "actor" who trained me was Macauley Rankin.

However, when the training was over, I never received my reel!

I don't know who was responsible for the acting reels, but I blame both of them: Macauley Rankin (the one who recorded me for the reel, and trained me) and Lisa Montalto.

I've emailed Lisa several times, and she NEVER responded to them. Funny how she was so good at replying, BEFORE I took the class.

So the problem is, I paid $75.00, in which I would be receiving commercial training, and a reel. I got the "training", but I never got my reel. What's even worse is that Lisa Montalto stopped replying to my emails.

Jordan
Costa Mesa, California
U.S.A.

9 Updates & Rebuttals


Lisastardust

Los Angeles,
California,
U.S.A.

Macauley Rankin GREAT REPUTATION

#10REBUTTAL Individual responds

Sat, January 31, 2009

Macauley Rankin is in no way connected or part of this in any way. He is an amazing, upstanding young man and only coached some classes for me. He had nothing to do with the back end administrative duties of emails or delivering video. Admin were supervised by me and made a mistake in getting the video out on time.

We have since apologized and offered restitution to Jordan.
Lisa


Lisastardust

Los Angeles,
California,
U.S.A.

Macauley Rankin GREAT REPUTATION

#10REBUTTAL Individual responds

Sat, January 31, 2009

Macauley Rankin is in no way connected or part of this in any way. He is an amazing, upstanding young man and only coached some classes for me. He had nothing to do with the back end administrative duties of emails or delivering video. Admin were supervised by me and made a mistake in getting the video out on time.

We have since apologized and offered restitution to Jordan.
Lisa


Lisastardust

Los Angeles,
California,
U.S.A.

Macauley Rankin GREAT REPUTATION

#10REBUTTAL Individual responds

Sat, January 31, 2009

Macauley Rankin is in no way connected or part of this in any way. He is an amazing, upstanding young man and only coached some classes for me. He had nothing to do with the back end administrative duties of emails or delivering video. Admin were supervised by me and made a mistake in getting the video out on time.

We have since apologized and offered restitution to Jordan.
Lisa


Lisastardust

Los Angeles,
California,
U.S.A.

Macauley Rankin GREAT REPUTATION

#10REBUTTAL Individual responds

Sat, January 31, 2009

Macauley Rankin is in no way connected or part of this in any way. He is an amazing, upstanding young man and only coached some classes for me. He had nothing to do with the back end administrative duties of emails or delivering video. Admin were supervised by me and made a mistake in getting the video out on time.

We have since apologized and offered restitution to Jordan.
Lisa


Lisastardust

Los Angeles,
California,
U.S.A.

Macauley Rankin GREAT REPUTATION

#10REBUTTAL Individual responds

Sat, January 31, 2009

Macauley Rankin is in no way connected or part of this in any way. He is an amazing, upstanding young man and only coached some classes for me. He had nothing to do with the back end administrative duties of emails or delivering video. Admin were supervised by me and made a mistake in getting the video out on time.

We have since apologized and offered restitution to Jordan.


Lisastardust

Los Angeles,
California,
U.S.A.

Unfortunate and Incorrect

#10UPDATE Employee

Wed, November 26, 2008

This is to Jordan who felt ripped off - we sincerely apologize - you did receive the coaching and your video reel was supposed to be sent out by our assistant. I did not realize until I stumbled upon this report that you did not receive your reel. The assistant was fired a while back and I should have made sure everything was done but neglected to do so. I apologize and your vide will be sent immediately. We can offer you another session, another video recording or some submissions. Please let us know what we can do.

Thanks for the understanding.


Lisastardust

Los Angeles,
California,
U.S.A.

Unfortunate and Incorrect

#10UPDATE Employee

Wed, November 26, 2008

This is to Jordan who felt ripped off - we sincerely apologize - you did receive the coaching and your video reel was supposed to be sent out by our assistant. I did not realize until I stumbled upon this report that you did not receive your reel. The assistant was fired a while back and I should have made sure everything was done but neglected to do so. I apologize and your vide will be sent immediately. We can offer you another session, another video recording or some submissions. Please let us know what we can do.

Thanks for the understanding.


Lisastardust

Los Angeles,
California,
U.S.A.

Unfortunate and Incorrect

#10UPDATE Employee

Wed, November 26, 2008

This is to Jordan who felt ripped off - we sincerely apologize - you did receive the coaching and your video reel was supposed to be sent out by our assistant. I did not realize until I stumbled upon this report that you did not receive your reel. The assistant was fired a while back and I should have made sure everything was done but neglected to do so. I apologize and your vide will be sent immediately. We can offer you another session, another video recording or some submissions. Please let us know what we can do.

Thanks for the understanding.


Lisastardust

Los Angeles,
California,
U.S.A.

Unfortunate and Incorrect

#10UPDATE Employee

Wed, November 26, 2008

This is to Jordan who felt ripped off - we sincerely apologize - you did receive the coaching and your video reel was supposed to be sent out by our assistant. I did not realize until I stumbled upon this report that you did not receive your reel. The assistant was fired a while back and I should have made sure everything was done but neglected to do so. I apologize and your vide will be sent immediately. We can offer you another session, another video recording or some submissions. Please let us know what we can do.

Thanks for the understanding.

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