Mack Camera And Video Extended Warranty Rip-Off Springfield New Jersey
Bought an extended warranty from Mack Camera for my Canon Xh-A1 CamCorder. They have had it for over two weeks, yet they cannot tell me when it will be repaired or when I will get it back. When I call all I get is "we'll get to it as soon as I can". Do not! I repeat Do not waste your money with these scam artists!!!!
Videoguy
Knoxville, Tennessee
U.S.A.
1 Updates & Rebuttals
Desiree
Springfield,New Jersey,
U.S.A.
Deepest Apologies
#2UPDATE Employee
Tue, December 16, 2008
As Mack Camera's Customer Relations Supervisor, I'd like to apologize for any inconvenience we caused you. We are truly sorry that your experience with Mack Camera was not as pleasant as you anticipated. Our goal is to help customers as quickly and efficiently as possible and provide them with the highest level of customer service. If I can be of any help in the future, please feel free to contact me via email at helpdesk@mackcam.com.
Desiree
Mack Camera and Video Inc.