Mack Camera Service CVonfirmation I bought a warnity from Mack Camera on a new camera. I sent it to them ups and got a conformation of them recieveing it. It has been 46 days since Tony signed oe reciept of recieveing it. Springfield, New Jersey
I bought a camera with extended insurance. i can not get my camera back. a man by the name of tony with mack camera recvieved it 46 days ago. all they do is tell me they are working on it. now they tell me they sent it back to the factory.i can not get any responce of a factory number. my ra number is 315741. i need help with this company
1 Updates & Rebuttals
Desiree
springfield,New Jersey,
U.S.A.
RA#315741
#2UPDATE Employee
Wed, December 30, 2009
My name is Desiree and I am the Customer Relations Supervisor for Mack Camera. We sent your unit to Olympus for repair. Olympus has shipped your unit back to us and we are awaiting your shipping payment in order to proceed further. You can contact me via email at helpdesk@mackcam.com if you need additional assistance.
Thank you,
Desiree