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  • Report:  #275302

Complaint Review: MacMall

MacMall Rebate Ripoff! Torrance CALIFORNIA

  • Reported By:
    Jefferson Georgia
  • Submitted:
    Wed, September 19, 2007
  • Updated:
    Sat, May 25, 2013
  • MacMall
    2555 West 190th Street,
    Torrance, California
    U.S.A.
  • Phone:
    800-622-6255
  • Category:

I recently ordered an iMac computer, with Parallels installed, which had several rebates on it, including one for purchasing an all-in-one computer, one for shipping, and one for the Parallels software. No rebate forms shipped with the computer; however, the salesperson I spoke with told me that he would email those forms to me. He did not.

When I went to the MacMall site, I had to enter the order number to get the rebate forms. Having printed off all of those, I went through the usual drill: a copy of the UPC code for each item, a long form to fill out for each rebate, and separate addresses for each one; a bit more work, plus envelopes and postage. Thinking I had found the lowest price for this machine, I filled out everything and sent it all in as instructed.

After I received my rebate checks, I deposited them. Within a week, I had a returned rebate check and a "returned items" charge from my bank. That means that one of the checks bounced, and I paid my bank a fee to handle the paperwork. (My loss= $80.00)

Do not purchase a computer from MacMall. After the rebate ripoff, it will cost you more than you thought you'd be paying.

Pamela
Jefferson, Georgia
U.S.A.

2 Updates & Rebuttals


Pamela

Jefferson,
Georgia,

You are entitled to your opinion— and your spelling.

#3Author of original report

Fri, May 24, 2013

I have purchased two Apple laptops, an ipad, and a couple of ipods since I wrote the report regarding MacMall ripping me off with their stop payment on the rebate check. And, when I moved recently, I came across the paperwork that proved it.

I hope you enjoyed your purchases from MacMall. I threw away their promotional materials for a couple of years before they finally gave up. And, rather obviously, I have found other vendors for Apple products.


Rabbit

Anchorage,
Alaska,
U.S.A.

False info

#3Consumer Comment

Tue, May 05, 2009

The info here is false because i buyed a computer at macmall and I got everythin like said.

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