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  • Report:  #1429108

Complaint Review: macsales.com

macsales.com www.owcdigital.com Other World Computing Won't honor their warranty Woodstock Illinois

  • Reported By:
    Mark — Halifax Nova Scotia Canada
  • Submitted:
    Tue, February 13, 2018
  • Updated:
    Wed, February 14, 2018

My drive has a 5 year warranty, but the computer company I bought it from went out of business.  3.5 years in, my drive failed.

Macsales.com initially wouldn't honor the warranty at all, and then only offered to sell me a refurbished drive at more than 3/4 the price of a new drive.  Very sketchy way of doing business - it makes me feel like they're circling the drain.

Buy your drives from a company who stands behind them.  WD, Kingston, Samsung etc. will warranty a drive within the warranty period.  OWC will not.  They might as well offer a lifetime warranty - they won't honor it anyway.

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