Complaint Review: Macy's @Southlake

 css23, You have been scammed and not by the department store Macys. 

The department store Macys would not send you to perfume school and want you to recruit your friends and family to sell perfume.  Did you honestly think you and your friends and family could all stand at the perfume counter? 

 to an episode 25 years ago. One that still remains in my memory of just how uncaring some retail merchants can be.  My wife applied to Montgomery Wards (remember them?) for a job.  She came home and declared they had hired her
to work split shifts seven days a week. Her hours were to be limited to a maximum of 30 hours a week. ('Part time, 'ya know.) They actually had the audacity to expect her to work two separate shifts three days a week. The pay was mere peanuts too. We lived about 5 miles from their store.
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I told her that was a hellova deal. After driving back and forth 9 to 11 times a week she could pull into a gas station on payday and put her  entire pay in the gas tank. And that was when gas was way less than $1.00 /  gallon.
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She then wanted to call them to decline. I suggested she not, as I was hoping Montgomery Ward would call as to where she was, and I awaited  their call. Sure enough, the where is she call came. They chose to terminate the call rather than continue being on the other end of well justified acerbic, angry  dialogue  as to what uncaring scumbags their HR department was.
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Thank goodness that entity is long gone!

Thanks to the posters who gave me insight into their hiring practices. :-)

You say this is not how the hiring process works but this is exactly how it went. I too am confused i have never been in this type of interview before myself. Are you a worker of Macy's or could tell me something i should know? We were offered the interview via a friend. During the interview we were asked if we knew anyone that was interested in a job and were told to contact them during the interview and ask them to come to Macy's the following saturday during a certain time for an interview. The people i contacted went up the saturday as told and noone came to interview them. I then told them to go to Lenox Mall since we were told that was the other training place and they recieved jobs too but unlike us they were at least contacted once but never again. We are all confused about whats going on and are just asking for a simple email from Macy's, but because we are being ignored and when we ask an employee for the macys email we are told "Oh" [yes Oh], never an email but just recieved "Oh".

Re: Robert

The interview was a group interview where several of us had to learn or you can say practice how to sell perfume. After the interview a few of us exchanged numbers after finding out we would probably be working in the same stores together and one of the girls whos number i exchanged with knew alot of the interviewees personally. I asked her if she had been contacted and she said neither her or anyone else had recieved emails nor have they recieved calls and noone answered their phone calls either. How we got the interview was thru a friend. In the interview process they ask you to call friends and family and see if anyone is interested in a job at macys and send them up for interviews the following saturday w/o any paper work necessary. There is no information left out what i have included is everything that has happened. I am not saying that they for sure used us for our SSNs but this entire process is becoming sketchy that it seems as if this could be a possible thing. Knowing that there has been a large amount of identity theft that nothing seems trust worthy anymore.



Re:Scarlet

We were told that we would be in training until we are able to sell on our own. It was supposed to be a weekly thing and the woman whom worked for "Coach" [The boss addressed himself as Coach] told us the specific hours we should put down and told us that we would be given our schedules by the following sunday. I am not sure how Macy's process works if they automatically put you on call or what noone will contact us about this but it has been a full month and we have not recieved any form of communication about this.

Macy's isn't looking for anyone with any "brains".

They don't want anybody calling them out on their unethical practices.

First off I have never worked or even applied at Macy's.  I did work retail many..many years ago and can tell you proably why you were not hired.

During the holidays retailers generally want someone with open availability, some stores don't care but quite a few do.  That is if you could only work 2 days a week, the chances of them even looking at you are slim.  But if you can work any hours you are going to get a second look.  Where they looked at the other person's availability(who probably could work more) so they gave her the interview.  At the point of offering an interview it had nothing to do with your education or experience.  Now, she didn't make it past that because of her lack of experience and education.  But again she probably got to that point because she said she had more available hours.

Now as to why you got hired at Saks.  If I am correct Saks if more Commission Based where Macy's is not(although I think they have some commission based departments).  So they can afford to have more people on staff as you are just getting commission on your sales. 

I am curious, but how do they conduct their hiring process? I applied for a seasonal weekend job over the holidays (I am a paralegal Monday thru Friday and just wanted something part time on the weekends), and although I have previous retail experience in high end department stores (multiple years), I received an email stating that I did not possess the background necessary to be a sales associate with Macy's.  A client of mine, a young girl without even a GED and zero previous work experience reported to me that she too applied online and was invited to interview. She didn't get a second interview and I was genuinely disappointed for her, as she really wanted a job.  Meantime, I applied with Saks Fifth and was immediately hired.  The whole experience was perplexing.

The explanation given by the OP sounds nothing like Macy's.  This is not how their hiring process works.  Yes, it's possible to be interviewed and offered employment and then not be given hours.  The employees are referred to as "on-call" associates.  They are not guarenteed hours.  Other than that, none of the OP explanation of events makes any sense. 

Robert's right, Macy's HAS left alot of information out.  They have some EXPLAINING to do!

Too bad they're dodging you now.  What the hell's going on Macy's???

What a bunch of SCUMBAGS!

Be on the lookout for identity theft.

Just how did they want to use you for your SSN's?  Exactly what is this obvious scam?

You said you were offered "on the spot interviews".  So how did you know about the interviews?  You would have had to go to them and apply for a job.  Or is this a case where you were walking down the street and they kidnapped you forcing you to give them your SSN and interview with them.

I also wonder how you know that EVERYONE else from the group you interviewed with was never hired?  Did you get everyone's number that day "knowing" that something would be up?

Seems like there is some information that you are leaving out.