Macys. (Worry No More) They failed to honor the warranty agreement Riviera Beach Florida
RE: Claim C2367191
From March 30th and thereafter I tried to reach Worry No More for warranty service on a leather sofa. This was during the rising Corona Virus. No one answered the phone for days. I understood they may have been busy with the Virus. I called on June 8th, only to find out, that the time to file a claim had to be less than 15 days after the incident.
The seats on the Sofa had leather peel (scratches) in several places. Also, on some area of the back cushions. The whole Sofa is squeaking like hell.
As a senior citizen, I feel ripped off after paying hard earned cash for protection that is being denied because I din't reach them on time . "Worry No More "has caused me a lot of grief.