Complaint Review: Mad Al Distributors A Division Of Ry RIver

Two years ago someone stole a check I mailed to a vendor. This check was used to create counterfeit checks and run a terrible scam that targeted individuals with promises of large checks when a smaller check is cashed and money wired to pay some fees. The checks to be cashed for the purpose of paying said fees were drawn on the bank account of my business. People blamed us. We were victims of this scam in that we spent a lot of money answering the multitude of telephone calls (our information was on the checks), posting warnings on our website, closing a 20 year old bank account that had real checks to our vendors out, tracking daily which checks were real and which were not and much more. Then we were notified of your site where people were posting that we had scammed them. I put together a response and posted it as you say it is really all I can do. It was supposed to somehow make these people understand that our company did not do this.

Today I received a call from a new vendor with whom I am setting up an account. This person Googled our company name. Those reports are what he found. This creates a problem. We fend off an attack on the reputation of this company only to have it continue to create damage. You say you never take down a posting. I understand your feeling that this kind of damage to our reputation is justifiable because of your belief the majority of complaints will protect the consumer. I think you would feel differently if you spent more than 20 years building a company that does the right thing, maintains long-term strong relationships with other companies and people. We have a stellar reputation within the business community. This is incredibly reputation is incredibly important.

I want to explain what happened and have it posted at the top of the listing about our company. This would help neutralize the damage while leaving your records intact. It is only fair that I be able to register a complaint as well as the others did. I just dont know the name of the individual or business that perpetrated this fraud because the FBI and Canadian Authorities never located them to my knowledge. Do I post the complaint against myself?

The irony here is we dont even do business with individuals.