Madwire Media REVIEW: “Madwire Media Execution Excellence†commitment to total customer satisfaction. Madwire Media number one objective is to grow your business and provide world class customer service, Guaranteed. Loveland Colorado
This is one of the worst scams I have ever had. They use the good guy bad guy technique. The sales person will sell you the big dream of how they will build you a website in 3 weeks and then she will make you believe she is on your side. Then they do the pass the buck scam.
They will pass you to so many people you do not know who is who. They will call and tell you next week we will work on your website for 6 months and then after they took no less than 8k they plopped down some horrible looking graphics and website and never finished it.
They keep you in the loop because they have you by the reins, you have paid them so much money you cannot switch to someone else. Then they continue to take your money and charge your card even when you have asked them to stop, they just keep on charging your card. In my case 1300 a month.
You need to make sure you do not let them host or keep your website files on their server. If you ever become unhappy with them they will try and shut your web site down. Even if you are with Big Commerce and you change your password, make sure you also change your pin and all 3 places that you can log in.
Once they see you have had enough abuse they will try and downgrade you to $45 a month to maintain your site. They never ever completed either of 3 websites they did for me. They just kept charging and kept saying next week.
I have 98 different emails from 9 different people. They pass your account around from person to person to keep you confused.
They charged me 300 a month for a blog that consisted of one or two lines of blog. I also asked them for 3 months to finish the last part and they never did while still charging me. The new company I hired finished it
in literally 5 minutes while on the phone with me.
One website I paid Mad wire media Web design thousands in advance to do a custom template and they put me off for 6 months and then finally started to work on the site and then said they had to have more money
after they launched it and it was live and the shopping cart was not working.
The big commerce sites they never finished and they threatened to take them down if I canceled my accounts, but they never finished them and I had paid them close to 6,000 and 3 weeks turned into 7 months. Moving all of my files and changing all my passwords and pins stopped this nightmare.
From beginning to end it has been well over a year (16 or 17 months) and they never completed one single website and took nearly a total of $10,000.00 In other words I got 2 half a*s templates for this amount! I did all of the work, they supplied one template.
Ironically when we called Big Commerce to complain, the rep said they had at least 4-5 complaints against Mad Wire Media design that day! I wish I would have also read Rip off reports prior to hiring them because they have several other complaints on rip off reports as well.
1 Updates & Rebuttals
Hardworking American
Now they are ripping off rip off report.
#2Author of original report
Wed, December 04, 2013
Think it is amazing they over wrote all 9 negative reports! here was the old one!
This is one of the worst scams I have ever had. They use the good guy bad guy technique. The sales person will sell you the big dream of how they will build you a website in 3 weeks and then she will make you believe she is on your side. Then they do the pass the buck scam.
They will pass you to so many people you do not know who is who. They will call and tell you next week we will work on your website for 6 months and then after they took no less than 8k they plopped down some horrible looking graphics and website and never finished it.
They keep you in the loop because they have you by the reins, you have paid them so much money you cannot switch to someone else. Then they continue to take your money and charge your card even when you have asked them to stop, they just keep on charging your card. In my case 1300 a month.
You need to make sure you do not let them host or keep your website files on their server. If you ever become unhappy with them they will try and shut your web site down. Even if you are with Big Commerce and you change your password, make sure you also change your pin and all 3 places that you can log in.
Once they see you have had enough abuse they will try and downgrade you to $45 a month to maintain your site. They never ever completed either of 3 websites they did for me. They just kept charging and kept saying next week.
I have 98 different emails from 9 different people. They pass your account around from person to person to keep you confused.
They charged me 300 a month for a blog that consisted of one or two lines of blog. I also asked them for 3 months to finish the last part and they never did while still charging me. The new company I hired finished it
in literally 5 minutes while on the phone with me.
One website I paid Mad wire media Web design thousands in advance to do a custom template and they put me off for 6 months and then finally started to work on the site and then said they had to have more money after they launched it and it was live and the shopping cart was not working.
The big commerce sites they never finished and they threatened to take them down if I canceled my accounts, but they never finished them and I had paid them close to 6,000 and 3 weeks turned into 7 months. Moving all of my files and changing all my passwords and pins stopped this nightmare.
From beginning to end it has been well over a year (16 or 17 months) and they never completed one single website and took nearly a total of $10,000.00 In other words I got 2 half a*s templates for this amount! I did all of the work, they supplied one template.
Ironically when we called Big Commerce to complain, the rep said they had at least 4-5 complaints against Mad Wire Media design that day! I wish I would have also read Rip off reports prior to hiring them because they have several other complaints on rip off reports as well.