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  • Report:  #997982

Complaint Review: MadWire Media

Madwire Media REVIEW: Madwire Media clients, feel safe, confident & secure when doing business with Madwire Media is committed to client satisfaction, exceptional client service & business success. Commitment to the Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, ..A program that benefits the consumer, assures them of complete satisfaction & confidence when doing business with a member business. Loveland Colorado


*UPDATE: Madwire Mediaâ„¢ recognized by Rip-off Report as a Verified Safe business.

  • Reported By:
    Matthew Brady — Huntington Beach California United States of America
  • Submitted:
    Wed, January 16, 2013
  • Updated:
    Wed, January 16, 2013

We used this company to design our website because a friend works there.  WOW what a mistake.  From the outset this company was a pain to deal with, never lived up to their promises, routinely provided substandard work product and were totally unprofessional to deal with.  To the point that our firm considered filing litigation in Colorado against them, however the cost was prohibitive since our business in located in California.

These knuckleheads never really delivered the website promised and the site isn't how we wanted it to be, but they had extracted so much money from us we couldn't afford to continue with designers to make the site look and feel the way we wanted.  UNFORTUNATELY, part of our "contract" included our hosting our site with this rip-off of a company for one full year.  This company held our account hostage and refused to activate the site on the web until they extorted additional funds from us, all the while when our customers looked for us on the web all they saw was a statement on a blank white page reading, "This Account Has Been Suspended".  All our complaints and the like fell on the deaf ears of the alleged leader of this band of ripoff artists, BJ Kellogg. 

Now our year hosting contract is apparently up, because we learned today from one of our clients that our site again displays "This Account Has Been Suspended".  Upon calling this group of knuckleheads we were informed we have been sent emails daily for three weeks notifying us of the required payment, however, in checking our inbox there is nary a single email from this entity.  We were further informed the company policy does NOT include contacting any client by telephone (or any other means) prior to shutting services down.  We feel like we are in the recently released Ben Affleck film "Argo" being held hostage by evil since this company won't provide us our web files or database files to so we can switch our hosting account to another provider until we pay for hosting for another month.

DO NOT ENGAGE THIS COMPANY TO DO ANY WORK FOR YOU!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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